Effective Date: 1 April 2026 · Last updated: 12 October 2026
By accessing or using AcctBridge, you agree to be bound by these Terms of Service. If you are using the Service on behalf of a company, you represent that you have authority to bind that entity.
AcctBridge is a cloud-based accounting API gateway providing companies, internal software teams, ISVs, system integrators, and developers with secure REST API access to on-premise SQL Accounting and AutoCount Accounting installations. Any API call made to api.acctbridge.com/v1/... is securely routed through a Cloudflare Tunnel to the selected accounting instance. No VPN, no static IP, no port forwarding required.
The self-service plan includes AcctBridge middleware, the managed cloud gateway and ordinary API access without an AI platform subscription, within the usage limits shown in Portal. Installation and use are self-service. Existing contract allowances and account agreements remain in effect unless an explicit migration is confirmed. AI trial expiry does not end free core access.
The 60-day AI platform trial applies only to eligible customer-funded AI access through your own compatible MCP client or, when available, your own model API key in Portal. AutoCount read-only MCP is available through Codex; SQL Accounting, Claude Code query verification and Portal BYOK follow separately. The trial begins with the Workspace's first successful connected AI operation. After the trial, continued AI platform use requires a paid subscription; platform prices will be announced before the paid period. Model-provider API charges or external AI client charges remain separate, including during the trial. AcctBridge-provided model access is not included in the trial and, if offered, requires a separately paid arrangement from first use. Registration alone does not start the trial or a paid subscription.
The free plan requires self-installation and self-service use. Human installation, configuration, troubleshooting and custom integration development are separate services with an agreed scope and quotation. Required SQL Accounting or AutoCount licences are not included.
Under the new plan, expiration or cancellation of AI platform access does not itself end the free core connection. Future AI writes show the proposed data and effect and require explicit confirmation before execution. Features marked as coming soon are not included as currently available functionality.
When you upgrade a plan or add more account books during a paid period, your renewal date does not change. You are charged now only for the difference between your current and new plan or configuration, prorated for the number of days remaining in your current billing period. From your existing renewal date onward, the account renews at the new package price unless a written quote or agreement states otherwise.
For manual billing, Custom Platform plans, partner or reseller arrangements, and multi-instance changes, you must give us at least 10 business days' notice before the requested effective date or renewal date. This allows time for scope review, quotation, invoice or payment processing, and access updates. We may accept shorter notice at our discretion, but we are not required to complete late requests before the current paid period ends. If access is interrupted because required information, approval, or payment is not provided in time, that interruption is not our responsibility and service resumes only after the applicable quote, payment, and activation steps are completed.
Subscription prices for every plan — including AI platform and separately agreed multi-instance subscriptions — may change over time. For recurring plans, a price change applies from your next billing period or renewal term (including quarterly and annual terms) after at least 30 days' notice; you may cancel before the change takes effect, and continued use after the effective date constitutes acceptance. Where a Custom Platform or multi-instance written agreement applies, its renewal pricing terms govern and may set revised pricing for each renewal term.
Authorised partner, referral, or reseller arrangements require a separate written agreement. Public partner programme copy does not create commission, reseller, or revenue-share rights unless those terms are confirmed in writing.
Payment may be processed through Creem or another payment method agreed in writing. Paid access starts only after payment is confirmed and the paid plan is activated. Automated retries, cancellation timing, and refunds apply only where an online subscription processor is active; otherwise they are handled manually according to the agreed billing period.
Cancel through the billing portal where available, or contact support for manual billing arrangements. Cancellation takes effect at the end of the current billing period unless otherwise agreed. Refund handling follows the paid plan or written agreement that applies to the account. Account and related service data are handled according to the Privacy Policy and any applicable written agreement.
AcctBridge is proprietary software. You retain ownership of your business data. We claim no ownership over data passing through the Service.
AcctBridge's total liability is limited to fees paid in the 3 months preceding the claim. We are not liable for loss of profits, loss of data, or indirect damages.
These Terms are governed by the laws of Malaysia. Disputes shall first be resolved through good-faith negotiation, then referred to the Asian International Arbitration Centre (AIAC), unless the parties agree otherwise in writing.
Email: legal@acctbridge.com